Web-based rental car company refuses to get permit, pay fees, or follow traffic congestion rules, unlike all other ‘off-airport’ rental car companies operating at SFO
Herrera issues subpoenas to companies and requests records from state regulator to investigate issues of discrimination, disability access and public safety
Thousands of unwitting Hertz customers routinely charged $32.25 for a single bridge crossing. Case brought to counter long-standing problem and compensate victims.